Seller Terms and Conditions

Seller Terms and Conditions for CubeShop
Effective Date: 01-Nov-2024

These Seller Terms and Conditions (“Agreement”) govern the relationship between Cube Pay Technology Private Limited (“Company”, “We”, “Our”, “Us”) and sellers who wish to list, market, and sell their products through our online marketplace platform (“Marketplace”), CubeShop. By registering as a seller on the Marketplace, you (“Seller”, “You”) agree to abide by these terms and conditions.

Please read this Agreement carefully before accepting the terms. If you do not agree to these terms, you must not register as a seller or use our platform to offer products.

1. Agreement Overview

1.1. Binding Agreement: By completing the seller registration process and listing products on the CubeShop Marketplace, you accept and agree to these Seller Terms and Conditions, our Privacy Policy, Refund and Cancellation Policy, Shipping and Delivery Policy, and any other applicable policies and guidelines set forth by Cube Pay Technology Private Limited.

1.2. Changes to the Agreement: We may update or amend this Agreement at any time. Changes will be communicated to sellers, and the updated version will be available on the website. It is your responsibility to review the latest version regularly.

2. Eligibility and Account Creation

2.1. Eligibility Requirements: To register as a seller, you must:

• Be a legally registered business entity in India (sole proprietor, partnership, LLP, or private limited company).
• Have a valid GST registration (if applicable).
• Hold a valid bank account under the business name.

2.2. Account Creation: Sellers must complete the registration process, including submitting required documents (refer to the Seller Documentation Requirements). All information provided must be accurate, complete, and current.

2.3. Account Responsibility: Sellers are responsible for maintaining the confidentiality of their login credentials and must notify us immediately in case of unauthorized account use.

3. Product Listings and Content

3.1. Listing Requirements: Sellers are responsible for ensuring that product listings comply with Indian laws and our Marketplace policies. Each listing must include:

• Product Name
• Product Description
• Product Images
• Price
• Availability and Shipping Information
• Applicable taxes, including GST

3.2. Product Compliance: All products must comply with Indian laws and not infringe third-party intellectual property rights.

3.3. Prohibited Products: Prohibited items include but are not limited to:

• Counterfeit or pirated goods
• Illegal products or services
• Dangerous or unapproved products
• Adult, obscene, or offensive products

3.4. Listing Suspension: We reserve the right to suspend or remove any product listings that violate our policies or laws.

4. Pricing and Fees

4.1. Pricing: Sellers must set prices that include applicable taxes and are clearly stated.

4.2. Marketplace Commission: CubeShop charges a commission on each sale. The commission rate is outlined in your seller agreement and varies by product category.

4.3. Payment Gateway Fees: Payment processing fees may apply and will be deducted from your earnings.

4.4. Seller Fees and Taxes: Sellers are responsible for all applicable fees, taxes, and charges related to their business operations.

5. Order Management and Fulfillment

5.1. Order Processing: Orders must be processed and shipped promptly, typically within 48 hours of receipt.

5.2. Shipping and Delivery: Sellers are responsible for reliable packaging and shipping. Delivery times should be 2-7 days from shipment.

5.3. Shipping Charges: Shipping fees must be clearly disclosed to customers before purchase.

5.4. Order Cancellation: Once shipped, orders cannot be canceled. Post-shipment issues must follow the Returns and Refunds Policy.

6. Returns, Refunds, and Customer Service

6.1. Returns Policy: Sellers must comply with CubeShop’s Returns and Refunds Policy.

6.2. Customer Complaints: Sellers are responsible for addressing customer complaints promptly and professionally.

6.3. Refunds: Refunds must be processed in accordance with our policies and laws.

7. Payment Terms and Payouts

7.1. Payment Processing: Payments for orders are processed through our payment gateway, with commissions and fees deducted.

7.2. Payout Frequency: Payments are transferred to the seller’s bank account within the agreed timeframe, typically within [X] business days after order completion.

7.3. Refunds and Chargebacks: Refund or chargeback amounts will be deducted from pending payouts.

7.4. Tax Compliance: Sellers must manage their own tax obligations, including GST filings.

8. Seller Obligations and Responsibilities

8.1. Compliance: Sellers must comply with all applicable laws, including consumer protection and tax regulations.

8.2. Product Quality: Only high-quality, genuine products may be sold. Sellers are responsible for warranties and refunds.

8.3. Intellectual Property: Listings must not infringe third-party rights.

8.4. Customer Privacy: Customer data must be handled in accordance with our Privacy Policy and applicable laws.

9. Suspension, Termination, and Account Deactivation

9.1. Suspension of Account: Accounts may be suspended for violations of this Agreement or unethical practices.

9.2. Termination: Sellers may request account termination by notice, subject to outstanding obligations.

9.3. Breach of Terms: Breaches of this Agreement may result in account termination.

10. Limitation of Liability

10.1. Marketplace Liability: CubeShop is not responsible for the quality or legality of seller products.

10.2. Indemnification: Sellers agree to indemnify CubeShop against any claims arising from their use of the platform.

11. Miscellaneous

11.1. Force Majeure: CubeShop is not liable for delays caused by unforeseen circumstances.

11.2. Dispute Resolution: Disputes will be resolved under Indian law through arbitration.

11.3. Governing Law: This Agreement is governed by Indian law.

12. Contact Information

For inquiries, contact:
Company Name: Cube pay Technology Pvt Ltd
Email: cubepay100@gmail.com, info@cubeshop.in
Phone: +91-7827788057
Address: 905 9th Floor, Gopal Height, Pitam Pura, New Delhi – 110034

By registering as a seller on CubeShop, you confirm that you have read, understood, and agreed to these terms and conditions.